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Troubleshooting
User’s Guide 12–10
Bluetooth
Use the following suggestions to troubleshoot problems with
Bluetooth on your iPAQ Pocket PC. For more information on
Bluetooth, refer to Chapter 9, “Using Bluetooth.”
Problem Solution
I cannot
discover
another device.
■ Be sure Bluetooth is turned on.
■ Move closer to the device.
■ Be sure the device you are attempting to connect to is
on and allows access to being discovered by other
devices.
I can see other
devices, but I
cannot connect
or exchange
data with them.
■ Be sure the other device has not restricted your access.
■ Try initiating pairing from the other device. Some
Bluetooth-enabled device can only initiate pairing and
cannot respond to pairing requests from other devices.
Other devices
cannot find or
connect to my
device.
■ Be sure Bluetooth is turned on.
■ Move closer to the device.
■ Be sure you have not restricted other devices from
finding yours.
■ Check your Bluetooth settings to ensure you have
allowed your device to be discovered and others to
connect.
(Continued)