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108 Hewlett-Packard Jornada 420 Palm-size PC
Customer support
If you have questions that this User’s Guide does not answer
(after checking the contents and index), you can contact Hewlett-
Packard Worldwide Support and Services for Handheld Products
at the telephone numbers listed in the following table. If the
P/PC requires service, contact Hewlett-Packard for service
information, shipping instructions, and out-of-warranty service
charges before you send your P/PC to HP for repair. In countries
not listed in the table, contact the Hewlett-Packard authorized
dealer or sales office.
Service
For diagnostic instructions and other service information, contact
one of the technical support numbers listed. Please do not ship
your P/PC for service without first contacting a Hewlett-Packard
office. If your P/PC qualifies for in-warranty service, be ready to
supply a dated proof of purchase.
In countries not listed in the following table, contact the Hewlett-
Packard authorized dealer or sales office. Before you contact us
for help, be sure to:
1. Review the manuals whenever possible.
2. Have the following information about the product:
• Model number
• Serial number
• Purchase date
3. Have your product ready to use. The support personnel
may ask you to run tests and other operations.
4. Organize your question or problem. The more detailed
information you can provide, the quicker the support
personnel can help you.