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Chapter8 | Troubleshooting | 97
8
Troubleshooting
If you encounter difficulties while using your HP Jornada 420,
this chapter helps you find answers. If you need information
about troubleshooting Microsoft® Windows® CE Services, click
Windows CE Services Help Topics on the Help menu in the
Mobile Devices window on your desktop PC.
The information in this chapter helps you:
• Troubleshoot basic problems
• Troubleshoot problems with remote connections
• Troubleshoot problems with the display
• Troubleshoot problems connecting by infrared
Troubleshooting basic problems
If you have a specific problem, review the information below to
see if you can find the answer quickly. Or, go to the HP Jornada
Web site at www.hp.com/jornada for current information about
common difficulties.
Problem Diagnosis / Remedy
HP Jornada does not
turn on when not
connected to AC power.
Battery power is too low to run the
P/PC. Connect to AC power, and
then turn on your HP Jornada.
(Charge the battery regularly to
avoid running out of battery
power.)
Battery runs out of
power quickly.
You are using your HP Jornada in
ways that drain the batteries
quickly. See “Managing battery
power” on page 16.