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LBI-39169 MONITORING REAL-TIME CALL ACTIVITY
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12. MONITORING REAL-TIME CALL ACTIVITY
Real-time call activity can be displayed on both node (Multisite Monitor) and site (Site Monitor) levels. In the Multisite
Monitor (MSM), active call types are indicated by the application of color to the button representing a particular channel on a
particular site. The color is removed when the call has completed. For the Site Monitor (SM), active call types are
highlighted, and channel status is indicated in the status column. The originating site may be determined by the color of the
button lettering. White button lettering indicates primary “originating” site while gray button lettering indicates secondary
sites. NOTE: Forced and Confirmed Calls will show multiple primary sites.
Screen updates are event-driven. An indication that the call has completed at the monitor level does not guarantee that
the call has cleared throughout the EDACS infrastructure. Detection of hung channels is not a monitor feature. When the site
is in Failsoft, the channel updates on the Multisite Monitor and Site Monitor screens report the last known control channel.
The Multisite Monitor or Site Monitor session is invoked by selecting the desired option from the
Performance ->
Monitor
menu item as shown in Figure 30 for monitoring call activity.
•
MultiSite on Node
- Invokes the Multisite Monitor for all applicable sites on each node selected. Operation is valid
for the CEC or CEC Node, and IMC or IMC Node (NIM) icon.
•
MultiSite on Sites
- Invokes the Multisite Monitor for all selected sites on the same node as the first node detected.
Sites on a different node will be ignored. Operation is valid for the Site icon, PI icon, and CEC or IMC, or CEC
Node or IMC Node (NIM) icon.
•
Site
- Invokes the Site Monitor for each site selected. Operation is valid for the Site icon, PI icon, and CEC or IMC,
or CEC Node or IMC Node (NIM) icon.
The following sections detail the use and operation of the MultiSite Monitor and the Site Monitor.
File...
F
aults
C
onfiguration
A
ccounting: File Transfer
Performance
S
oftware Version
EDACS
Hel
p
Performance
Utilization
A
ccessibility
C
ompare
Monitor
Monitor
Multisite on Node
Multisite on Sites
Site
Monitor.
Invokes Site Monitor
and Multisite Monitor.
}
Invokes Site Monitor
Invokes Multisite
Monitor
Figure 30 - EDACS Performance -> Monitor Menu