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LBI-39169
5
TABLE OF CONTENTS
Section/Paragraph Page
13.14 LOADING MIBS.................................................................................................................................... 63
14. PROCEDURES................................................................................................................................................ 64
14.1 REBOOTING THE NETWORK MANAGER.........................................................................................64
14.2 SYSTEM SHUTDOWN PROCEDURES................................................................................................ 64
14.3 DEVICE POLLING INTERVAL............................................................................................................. 64
14.3.1 Polling Interval Setup ..................................................................................................................... 65
14.3.2 Clock Synchronization.................................................................................................................... 65
14.3.3 Clock Polling Interval..................................................................................................................... 65
14.4 MODIFYING EVENT DESCRIPTIONS................................................................................................. 65
14.5 ADDING SYMBOLS TO EDACS MAPS............................................................................................... 66
14.6 DELETING SYMBOLS........................................................................................................................... 66
14.7 ADDING A CONNECTION.................................................................................................................... 66
14.8 CUSTOMIZING MSM/SM SITE/DEVICE LABELS............................................................................. 67
14.9 ADDING DESCRIPTIONS TO OBJECTS.............................................................................................. 68
14.10 DELETING ORPHANED SUBMAPS................................................................................................... 68
14.11 VERIFYING AN OBJECT WAS DELETED FROM THE OPENVIEW DATABASE ....................... 68
14.12 VIEWING/MODIFYING EDACS IDENTIFIERS................................................................................ 69
14.13 VIEWING/MODIFYING TRAP SEVERITY LEVELS........................................................................ 69
14.14 MODIFYING EVENT DESCRIPTIONS............................................................................................... 69
14.15 RESTORING DEFAULT EVENT DESCRIPTIONS............................................................................ 70
14.16 MAPPING SEVERITY LEVEL TO ICON COLOR ............................................................................. 70
14.17 CREATING A FULL SYSTEM IMAGE BACKUP.............................................................................. 70
14.18 RESTORING A FULL SYSTEM IMAGE FROM THE BACKUP.......................................................71
15. TROUBLESHOOTING................................................................................................................................... 72
15.1 CD-ROM DOES NOT WORK.................................................................................................................72
15.2 MSM/SM DOES NOT SHOW PI TRAFFIC ...........................................................................................72
15.3 ATTEMPT TO LOG IN FAILS ............................................................................................................... 72
15.4 EDACS ICON IS BLUE...........................................................................................................................73
15.5 EDACS ICON IS BROWN ...................................................................................................................... 73
15.6 RPC FAILURES....................................................................................................................................... 73
15.7 MAP GENERATION VERIFY OPERATION IS NOT WORKING PROPERLY ................................. 73
15.8 POPUP STATES NO NODE LICENSE .................................................................................................. 74
15.9 PERFORMANCE NOT SHOWING TRAFFIC....................................................................................... 74
15.10 POOR SYSTEM PERFORMANCE.......................................................................................................74
15.11 APPLICATION DOES NOT RESPOND TO VERIFICATION REQUEST WHEN ADDING ICON. 75
15.12 IFOR/LS CONFUSED............................................................................................................................ 75
15.13 SYSTEM MANAGER SNMP “SETS” FAILING ................................................................................. 75
15.14 IMC DETECTED LINK FAILURES..................................................................................................... 76
15.15 MSM/SM OUT OF COLOR MAP ENTRIES........................................................................................ 76
15.16 POPUP WARNING................................................................................................................................ 77
15.17 MULTINODE TRAFFIC NOT SEEN CORRECTLY ON MSM SESSIONS....................................... 77
16. GLOSSARY...................................................................................................................................................... 78
17. INDEX............................................................................................................................................................... 88