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MONITORING PERFORMANCE TRENDS LBI-39169
49
11.2 TRACKING EDACS DEVICE UTILIZATION
The
Performance -> Utilization
menu item allows the user to chart the totals for call types pertaining to this EDACS
device.
The entries on the Performance sub-bar, see Figure 27, are detailed below. All of the following graphs will be displayed
for either nodes or sites.
•
Call Performance - Network-wide call performance (totals of all call types) for Channel Assignments, Queues,
Denies, and System Busies.
•
Channel Assignment - Total Channel Assignments for the following call types: Individual Voice Calls, Group Voice
Calls, Individual Data Calls, Group Data Calls, Individual Outbound Interconnect, Individual Inbound Interconnect,
Group Inbound Interconnect, and ALL.
•
Individual Call - Individual voice call performance totals for Channel Assignments, Queues, Denies, and System
Busies.
•
Group Voice - Group voice call performance totals for Channel Assignments, Queues, Denies, and System Busies.
•
Individual Data - Individual data call performance totals for Channel Assignments, Queues, Denies, and System
Busies.
•
Group Data - Group data call performance totals for Channel Assignments, Queues, Denies, and System Busies.
•
Individual Outbound Telephony - Individual outbound interconnect call performance totals for Channel
Assignments, Queues, Denies, and System Busies.
•
Individual Inbound Telephony - Individual inbound interconnect call performance totals for Channel Assignments,
Queues, Denies, and System Busies.
•
Group Inbound Telephony - Group inbound interconnect call performance totals for Channel Assignments, Queues,
Denies, and System Busies.
Call Performance
Channel Assignment
Individual Call
Group Voice
Individual Data
Individual Outbound Telephony
Individual Inbound Telephony
Group Inbound Telephone
File...
F
aults
C
onfiguration
A
ccounting: File Transfer
Performance
S
oftware Version
EDACS
Hel
p
Performance
Utilization
A
ccessibility
C
ompare
M
onitor
Node or Site.
Indicate if the device is a
node or site.
Utilization
Performance Criteria.
Select the
performance data to be displayed.
Node
S
ite
Utilization
. Provides totals for call types
pertaining to this EDACS device.
Figure 27 - EDACS Performance -> Utilization Menu