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Using Basic Phone Functions
Creating a Three-Way Conference Call
Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W 49
2
Creating a Three-Way Conference Call
You can easily create a three-way conference call on your phone.
Task Instructions
Starting a three-way
conference call
1. After beginning a call with the first party, initiate
the conference on your phone:
• Cisco SPA301: Press .
• Cisco SPA501G: Press the Conference
button
.
• Other models: Press .
2. When you hear a dial tone, enter the extension or
the phone number for the third party. For an
outbound call, include the dialing prefix required
to get an outside line, as well as any long-
distance prefix required for your phone service.
(No dialing prefix is required on a shared line.)
3. Press , , or again.
Combining two or more
current calls to create a
three-way conference
Not available on Cisco SPA301 and Cisco
SPA501G
Press or .
• If you have only one held call, the three-way
conference call is automatically created.
• If you have more than one held call, the phone
prompts you to choose a held call to add to the
conference. Press a line button to select a held
call.
Ending a conference call
for all parties
Hang up. All parties are disconnected.
FLASH
Conf
FLASH
Conf
Conflx
Conf Line