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Using Basic Phone Functions
Placing, Answering, and Managing Calls
Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W 34
2
Managing Multiple Calls
You can manage up to two calls on each line button.
Ending a call Replace the handset, or press the speaker or
headset button. Alternatively, press . Note:
Pressing the line button ends all calls on the line.
Task Instructions
End Call
Task Instructions
Using the line button to
toggle between two calls
on the same line
If you have a call on a line button and a new call
rings, press the line button to answer the new call
and place the first call on hold. Press the line button
to toggle between the two calls, as needed.
• SPA303 and SPA50xG models: The
information for the active call appears in the
main area of the screen, and the status is
Connected. The information for the held call
appears in a black bar at the top of the
screen.
• Cisco SPA525G/G2: The information for
both calls appears on the screen. The active
call has a white border, and the status is
shown as Connected. The held call has no
border, and the status is shown as Holding.
Using the FLASH button
to toggle between two
calls
Cisco SPA301
If you are on a call and receive a new call, press to
place the first call on hold and answer the new call.
To Toggle between the two calls, press
twice.
FLASH