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Using Basic Phone Functions
Placing, Answering, and Managing Calls
Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W 35
2
Using a Hot Phone
Your phone system may have up to two hot phones. A hot phone is used
exclusively for placing a call to a target number. For example, at a locked entrance,
a hot phone could allow visitors to immediately call an attendant. In a medical
clinic, a hot phone could allow personnel to immediately call for emergency
assistance.
NOTE You may compare the hot phone function to the Private Line Automatic Dial (PLAR)
or Hotdial function in other phone systems. The hot phone function applies to the
phone, not to a line button.
To place a call to the target number, choose an audio device. There may be a short
delay before the call is connected.
• Use the handset: Lift it off hook.
• Use the phone speaker (if available on the phone model): Press .
• Use a headset (if applicable): Press .
Viewing call information
on the screen
Not available on Cisco SPA301 or Cisco SPA501G
• Press the down-arrow navigation button
repeatedly to view the call information for
each line button and each call. You may have
up to two calls on each line button.
• When a call is selected, you can use the soft
keys to perform tasks, such as resuming or
ending the call.
- On Cisco SPA303 and Cisco SPA50xG
models, the selected call appears in the
main area of the screen. The other call
appears at the top of the screen with a
black background.
- On Cisco SPA525G/G2, the selected call
appears with a white border. The other
call has no border.
Task Instructions