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6 OL-15496-01
Ending a Call 16
Using Hold and Resume 16
Using Mute 16
Switching Between Multiple Calls 17
Viewing Multiple Calls 17
Transferring Calls 18
Forwarding Calls to Another Number 19
Making Conference Calls 20
Understanding Types of Conference Calls 20
Starting and Joining a Standard Conference 21
Starting or Joining a Meet-Me Conference Call 23
Advanced Call Handling 24
Speed Dialing 24
Picking Up Redirected Calls on Your Phone 25
Using a Shared Line 26
Understanding Shared Lines 26
Adding Yourself to a Shared-Line Call 27
Preventing Others from Viewing or Barging a Shared-Line Call 28
Storing and Retrieving Parked Calls 28
Making and Receiving Secure Calls 29
Tracing Suspicious Calls 29
Prioritizing Critical Calls 30
Using Cisco Extension Mobility 31
Using BLF to Determine a Line State 31
Using a Handset, Headset, and Speakerphone 32
Using a Handset 32
Using a Headset 32
Using a Speakerphone 33
Using AutoAnswer with a Headset or Speakerphone 33