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Basic Call Handling
Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 15
Answering a Call
You can answer a call by simply lifting the handset, or you can use other options if they are available
on your phone.
Place a call using a billing or
tracking code
1. Dial a number.
2. After the tone, enter a client
matter code (CMC) or a forced
authorization code (FAC).
Your system administrator
Place a call using your
Extension Mobility profile
Log in to the Extension Mobility
service on a phone
Using Cisco Extension
Mobility, page 31
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Answer with a headset Press , if unlit. Or, if is lit,
press Answer or .
Using a Handset, Headset, and
Speakerphone, page 32
Answer with the
speakerphone
Press , Answer, or . Using a Handset, Headset, and
Speakerphone, page 32
Switch from a connected
call to answer a ringing call
Press Answer or, if the call is ringing
on a different line, press
for the
appropriate line.
Using Hold and Resume,
page 16
Answer using call waiting Press Answer. Using Hold and Resume,
page 16
Auto-connect calls Use AutoAnswer. Using AutoAnswer with a
Headset or Speakerphone,
page 33
Retrieve a parked call on
another phone
Use Call Park. Storing and Retrieving Parked
Calls, page 28
Use your phone to answer a
call ringing elsewhere
Use Call Pickup. Picking Up Redirected Calls on
Your Phone, page 25
Answer a priority call Hang up the current call and press
Answer.
Prioritizing Critical Calls,
page 30
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