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Cisco IP Phone 7960 and 7940 Series User Guide
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Appendix A FAQ
I’ve used up all my speed dial lines, can I add more?
I’ve used up all my speed dial lines, can I add more?
If you assigned numbers to all of the speed dial buttons on your phone, there are
two ways to store numbers for fast retrieval:
• Add a Cisco IP Phone 7914 Expansion Module to your phone, and get an
additional 14 speed dial lines (see
Chapter 6, “Using the
Cisco IP Phone 7914 Expansion Module.”)
• Use Fast Dials to store the rest of your phone numbers (see the “Using Fast
Dials” section on page 5-12.)
Related Topics
• Managing Your Contacts, page 5-1
If I cannot answer a call that I have forwarded to
another number, will the call get re-routed to my
voice mail system?
Yes—as long as the forwarded call is not picked up by a person or a mechanical
answering machine. Although call forwarding sends an incoming call intended for
your Cisco IP Phone to another number, your Cisco IP Phone does not relinquish
the forwarded call unless the call is answered (in other words, picked up by a
person or a mechanical answering machine). Your Cisco IP Phone considers a
forwarded call “unanswered” after a certain number of rings. Unanswered,
forwarded calls are redirected to your voice mail system (if one is available).
Related Topics
• Using Voice Mail, page 3-21