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Chapter 3 Placing a Call and Other Basic Phone Tasks
Making Telephone Calls
3-2
Cisco IP Phone 7960 and 7940 Series User Guide
78-10182-08
• Ending a Call, page 3-4
• Muting a Call, page 3-5
• Putting a Call on Hold, page 3-6
• Transferring a Call to Another Extension, page 3-7
• Redialing the Last Number Dialed, page 3-8
• How to Get Notified When a Busy Line is Available Using Cisco Call Back,
page 3-8
• Storing and Retrieving a Call Using Call Park, page 3-9
• Answering Calls on Another Extension Using Call Pickup, page 3-10
Placing a Call
Table 3-1 lists the different ways you can place a call with your Cisco IP Phone.
Ta b l e 3-1 Placing calls on your Cisco IP Phone
If you want to... Then...
use the receiver Lift the handset and dial the number.
dial from one of your multiple
lines
Press the line button that corresponds with your extension and dial
the number that you want to reach.
make a new call on the current
line
Press the NewCall softkey and dial the number.
dial with the phone on hook From the main screen, dial the number and press the Dial softkey.
The phone will not produce a dial tone until after you press the Dial
softkey.
You can also press a line button, the Headset button, the Speaker
button, or lift the receiver to place the call.
Note If you are dialing with the phone on hook, you cannot use *
or # as the leading digit. If you need to use these keys, dial
with the phone off hook.
use a headset Press the Headset button and dial the number.
use the speakerphone Press the Speaker button and dial the number.