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Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G
OL-6313-01
Chapter 5 Configuring Users, Features, and Services
Providing Information to Users Via a Web Site
After you configure these services, verify that your users have access to the
Cisco CallManager IP Phone Options web-based application, from which they
can select and subscribe to configured services. See the “How Users Subscribe to
Services and Configure Phone Features” section on page 5-10 for a summary of
the information that you must provide to end users.
Providing Information to Users Via a Web Site
If you are a system administrator, you are likely the primary source of information
for Cisco IP Phone users in your network or company. It is important to provide
current and thorough information to end users.
Cisco recommends that you create a web page on your internal support site that
provides end users with important information about their new Cisco IP Phones.
Consider adding the following types of information to this site:
• How Users Obtain Support for the Cisco IP Phone, page 5-9
• How Users Get Copies of Cisco IP Phone Manuals, page 5-9
• How Users Configure Phone Features, page 5-11
• How Users Access Voice Messages, page 5-11
How Users Obtain Support for the Cisco IP Phone
Other documentation for your Cisco IP Phone may instruct users to direct some
questions to a system administrator. To be able to successfully use some of the
phone’s features (speed dial numbers, voice messaging system access), users must
receive information from you or your network team or be able to contact you for
assistance.
How Users Get Copies of Cisco IP Phone Manuals
You should provide end users with access to user documentation for the
Cisco IP Phones. This documentation includes detailed user instructions for key
phone features. See the “Related Documentation” section on page xiii for more
information.