Filter
Top Products
6-9
Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)
OL-23874-01
Chapter 6 Monitoring the Cisco Unified IP Phone Remotely
Device Logs
Device Logs
The following device logs hyperlinks on a phone’s web page provide information you can use to help
monitor and troubleshoot the phone. To access a device log area, access the web page for the phone as
described in the
“Accessing the Web Page for a Phone” section on page 6-2.
• Console Logs—Includes hyperlinks to individual log files. The console log files include debug and
error messages received on the phone.
Rx unicast Total number of unicast packets received by the phone
Rx shortErr Total number of FCS error packets or Align error packets received that are less than 64 bytes in
size
Rx shortGood Total number of good packets received that are less than 64 bytes size
Rx longGood Total number of good packets received that are greater than 1522 bytes in size
Rx longErr Total number of FCS error packets or Align error packets received that are greater than 1522 bytes
in size
Rx size64 Total number of packets received, including bad packets, that are between 0 and 64 bytes in size
Rx size65 to127 Total number of packets received, including bad packets, that are between 65 and 127 bytes in
size
Rx size128 to255 Total number of packets received, including bad packets, that are between 128 and 255 bytes in
size
Rx size256 to511 Total number of packets received, including bad packets, that are between 256 and 511 bytes in
size
Rx size512 to1023 Total number of packets received, including bad packets, that are between 512 and 1023 bytes in
size
Rx size1024 to1518 Total number of packets received, including bad packets, that are between 1024 and 1518 bytes
in size
Rx tokenDrop Total number of packets dropped due to lack of resources (for example, FIFO overflow)
Tx excessDefer Total number of packets delayed from transmitting due to medium being busy
Tx lateCollision Number of times that collisions occurred later than 512 bit times after the start of packet
transmission
Tx totalGoodPkt Total number of good packets (multicast, broadcast, and unicast) received by the phone
Tx Collisions Total number of collisions that occurred while a packet was being transmitted
Tx excessLength Total number of packets not transmitted because the packet experienced 16 transmission attempts
Tx broadcast Total number of broadcast packets transmitted by the phone
Tx multicast Total number of multicast packets transmitted by the phone
Neighbor Device ID Identifier of a device connected to this port discovered by CDP protocol or LLDP
Neighbor IP Address IP address of the neighbor device discovered by CDP protocol
Neighbor Port Neighbor device port to which the phone is connected discovered by CDP protocol
Port Information Speed and duplex information
Table 6-5 Network and Access Items on the Cisco Unified IP Phone 6911 (continued)
Item Description