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Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)
OL-23874-01
Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Client Matter Codes
(CMC)
Enables a user to specify that a call relates to a
specific client matter.
For more information, go to the “Client Matter
Codes and Forced Authorization Codes”
chapter in the Cisco Unified Communications
Manager Features and Services Guide.
Conference • Allows a user to talk simultaneously with
multiple parties by calling each participant
individually. Conference features include
Conference and Meet Me.
• Allows a non-initiator in a standard (ad hoc)
conference to add participants; also allows any
conference participant to join together two
standard conferences on the same line.
• Allows a conference host on the Cisco Unified
IP Phone 6901 to remove the last participant
that joined the conference by using the
hookflash feature.
The service parameter, Advance Adhoc
Conference, (disabled by default in Cisco
Unified Communications Manager
Administration) allows you to enable these
features.
For information on conferences, go to the
“
Conference Bridges” chapter in the
Cisco Unified Communications Manager
System Guide.
For more information, go to the “Cisco
Unified IP Phone” chapter in the Cisco Unified
Communications Manager System Guide.
Note Be sure to inform your users whether
these features are activated.
CTI Applications A computer telephony integration (CTI) route
point can designate a virtual device to receive
multiple, simultaneous calls for
application-controlled redirection.
For more information, go to the “CTI Route
Point Configuration” chapter in the Cisco
Unified Communications Manager
Administration Guide.
Forced Authorization
Codes (FAC)
Controls the types of calls that certain users can
place.
For more information, go to the “Client Matter
Codes and Forced Authorization Codes”
chapter in the Cisco Unified Communications
Manager Features and Services Guide.
Group Call Pickup
(Cisco Unified IP
Phone 6911 only)
Allows a user to answer a call that is ringing on a
directory number in another group.
For more information, go to the “Call Pickup”
chapter in the Cisco Unified Communications
Manager Features and Services Guide.
Hold Status Enables phones with a shared line to distinguish
between the local and remote lines that placed a
call on hold.
The Line LED illuminates green light for Local
Hold and red light for Remote Hold.
No configuration is required.
Hold/Resume Allows the user to move a connected call from an
active state to a held state by using the Hold button.
The user resumes a held call by pressing the line
button, speaker button, or going off-hook.
Note The LED on the line button flashes green
when a local call is on hold and the LED
flashes red when a remote call is on hold.
Requires no configuration, unless you want to
use music on hold. See “Music-on-Hold” in
this table for information.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference