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Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)
OL-23874-01
Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Redial Allows users to call the most recently dialed phone
number by pressing the Redial button.
Requires no configuration.
Remote Port
Configuration
Allows the administrator to configure the speed
and duplex function of the phone Ethernet ports
remotely by using Cisco Unified CM
Administration. This enhances the performance for
large deployments with specific port settings.
Note If the ports are configured for Remote Port
Configuration in Cisco Unified CM, the
data cannot be changed on the phone.
To configure the parameter in the Cisco
Unified CM Administration application,
choose Device > Phone, select the appropriate
IP phone, and scroll to the Product Specific
Configuration Layout pane (Switch Port
Remote Configuration or PC Port Remote
Configuration).
To configure the setting on multiple phones
simultaneously, configure the remote
configuration in either Enterprise Phone
Configuration (System > Enterprise Phone
Configuration) or Common Phone Profile
Configuration (Device > Device Settings >
Common Phone Profile.
(Switch Port Remote Configuration or PC Port
Remote Configuration)
Shared Line Allows a user to have multiple phones that share
the same phone number or allows a user to share a
phone number with a coworker.
For more information, go to the
“
Understanding Directory Numbers” chapter
in the Cisco Unified Communications
Manager System Guide.
Monitoring and
Recording
(Cisco Unified IP
Phone 6911 only)
Allows a supervisor to monitor an active call
silently. The supervisor cannot be heard by either
party on the call. The user may receive an audible
alert during a call when it is being monitored.
When a call is secure, a lock icon is displayed.
Callers may also receive an audible alert to
indicate that the call is being monitored. The
connected parties may also receive an audible alert
that indicates the call is secure and is being
monitored.
When an active call is being monitored or
recorded, you can receive or place intercom calls;
however, if you place an intercom call, the active
call is put on hold. This causes the recording
session to terminate and the monitoring session to
suspend. To resume the monitoring session, the
person being monitored must resume the call.
For more information, refer to the Cisco
Unified Communications Manager Features
and Services Guide, “
Monitoring and
Recording” chapter.
Speed Dialing
(Cisco Unified IP
Phone 6911 only)
Dials a specified number that has been previously
stored.
You have to configure this feature on the Cisco
Unified Communications Manager; the users use
the Feature key and the Feature Code to access
speed dial.
For more information refer to:
• Cisco Unified Communications Manager
Administration Guide, “
Cisco Unified IP
Phone Configuration” chapter.
• Cisco Unified Communications Manager
System Guide, “
Cisco Unified IP Phone”
chapter.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference