Avaya 4600 IP Phone User Manual


 
Error Messages
Issue 2.2 April 2005 113
Error Messages
The 4600 Series IP Telephones issue messages in English only. The IP telephones also display
messages from the switch, which outside the United States might issue messages in the local
language.
Note:
Note: Because the 4601 IP Telephone does not have a display, it is limited in its ability
to provide visual feedback and error messages. Nonetheless, some feedback is
available and presented as applicable. For more information, see
Table 14: Possible Error Messages During 4601 IP Telephone Installation or
Operation on page 119.
Table 12: Possible Error Messages During Installation or Operation of 4600 Series IP
Telephones
Error Message Cause/Resolution
During Installation
Bad Router CAUSE: The telephone cannot find a router based on the
information in the DHCP file for GIPADD.
RESOLUTION: Change administration on DHCP, as
indicated in DHCP
in Chapter 4: Server Administration.
Checksum error CAUSE: Downloaded application file was not downloaded
or saved correctly.
RESOLUTION: The telephone automatically resets and
attempts to re-initialize.
DHCP: CONFLICT
* to program
CAUSE: At least one of the IP Address offered by the
DHCP server conflicts with another address.
RESOLUTION: Review DHCP server administration to
identify duplicate IP Address(es)
Discover aaa.bbb.ccc.ddd CAUSE: The 46xx telephone is attempting to discover
(and register with) the Gatekeeper at IP Address
aaa.bbb.ccc.ddd.
RESOLUTION: If this message appears for more than a
few seconds, especially if the IP Address keeps changing,
the telephone is unable to contact the Gatekeeper. Verify
network connectivity between the telephone and the
Gatekeeper, or revise the Gatekeeper addresses in the
DHCP/script files to point to different Gatekeepers. See
Administering 4600 Series IP Telephones on Avaya Media
Servers, DHCP, TFTP, and HTTP.
1 of 5