Avanti 3025 telephone set 81
to enter an
internal extension number
. You are then
asked to select either
{SCREENED}
or
[1]
, to have
calls forwarded on a screened basis, or
{UNSCREENED}
or
[2]
to have them forwarded on
an unscreened basis. After makin
g
your selection,
you are returned to the AUTOMATED ATTENDANT
Menu.
D. Program the no answer and busy call handling
method for specific types of calls
You may decide you would prefer certain incomin
g
calls
arrivin
g
at particular times of day or ni
g
ht to be handled in a
different manner to that pro
g
rammed in Part C, above. You
can distin
g
uish between calls that receive a ‘busy’ or ‘no
answer’ response, and between those calls arrivin
g
via the
Auto attendant (includin
g
Dial by Name and Sin
g
le di
g
it
dialed calls), and those arrivin
g
directly via the DIGITAL
system.
Followin
g
are the six cate
g
ories of calls for which you can
pro
g
ram different call handlin
g
options:
•
Auto attendant Day no answer
-- you can decide how
unanswered calls that arrived via the Auto attendant
durin
g
(system) daytime hours should be handled.
•
Auto attendant Night no answer
-- you can decide how
unanswered calls that arrived via the Auto attendant
durin
g
(system) ni
g
httime hours should be handled.
•
Auto attendant Day busy
-- you can decide how calls
that arrived via the Auto attendant durin
g
(system) day-
time hours and received a busy si
g
nal, should be han-
dled.
•
Auto attendant Night busy
-- you can decide how calls
that arrived via the Auto attendant durin
g
(system)
ni
g
httime hours and received a busy si
g
nal, should be
handled.
UserGuide.book Page 81 Thursday, August 5, 1999 3:40 PM