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Avanti 3025 telephone set 73
ADVANCED IMAGEN
SUBSCRIBER FEATURES
This section contains a description of a number of more
advanced mailbox features. If you prefer, each of these
features can also be pro
g
rammed for you by your system
administrator, on the dedicated IMAGEN Personal Com-
puter.
AUTOMATIC COPYING OF UNHEARD MESSAGES
If a number of employees in your or
g
anization handle the
same type of calls,
IMAGEN
can see to it that they receive
each other's messa
g
es as well. In this way, an important
messa
g
e left for an absent employee that may otherwise
g
o unattended, can be automatically passed on to another
collea
g
ue for handlin
g
. This
IMAGEN
feature is called
Automatic Copyin
g
of Unheard Messa
g
es
For instance, if you deal with ur
g
ent matters, you may want
messa
g
es that have been in your mailbox for more than 15
minutes automatically copied into one of your collea
g
ues'
mailbox. On the other hand, someone who deals with less
ur
g
ent matters may prefer not to have their messa
g
es cop-
ied unless they have been in their mailbox for over a day.
Once you have pro
g
rammed this feature,
IMAGEN
checks
your mailbox at re
g
ular intervals. If you have not listened to
a new messa
g
e within the amount of time you specified,
that messa
g
e is copied into the desi
g
nated automatic-copy
mailbox. All subsequent new messa
g
es are copied into the
automatic-copy mailbox, until you enter your own mailbox
and listen to your messa
g
es.
UserGuide.book Page 73 Thursday, August 5, 1999 3:40 PM