Filter
Top Products
86 CHAPTER 9: GETTING MORE FROM YOUR TELEPHONE SYSTEM
Listening to Your
Messages in Your
E-mail or Browser
You can listen to your voice mail from any computer that allows you to
access your e-mail. Your e-mail software application must be IMAP-4
compliant, such as Microsoft Outlook. See your administrator for
assistance with this feature.
If you configure your first off-site notification method to send you an
e-mail message when you have voice messages, the NBX system sends
each voice mail message as a sound-file attachment to an e-mail
message. To listen to your messages using your computer, it must have a
sound device such as a USB headset or a sound card with either speakers
or headphones.
When you delete the e-mail message that contains the attached voice
message, you are not deleting the voice message on the NBX system. To
delete voice messages from the NBX system, you must access your voice
mailbox through the telephone or the NBX NetSet utility.
See “Off-Site Notification”
in Chapter 8 for a discussion of off-site
notification behavior.
Account (Billing)
Codes
The Account Codes feature allows your administrator to track calls that
are associated with an individual client or account. When you answer
your telephone or when you dial a call, you dial a numeric account code
that allows the NBX system to track time spent on the telephone with a
client, perhaps to be associated with a billable account.
To activate the Account Codes feature at any time before or during a call:
1 Press the Feature button and 888.
2 Dial the account code that has been assigned by your administrator, and
then press the # key.
The NBX system records the account code and applies it to:
■ The next call, if you activate the Account Codes feature before a call
arrives at your telephone
■ The current call, if you activate the Account Codes feature during a
call