42 CHAPTER 6: NBX MESSAGING
Changing Your
Name
Announcement and
Personal Greeting
Your name announcement tells callers that they have reached your voice
mailbox. Your personal greeting lets callers know important information
about you, for instance, that you are on vacation, available at another
number, or unavailable for a specified amount of time. Change your
personal greeting often, to ensure that callers hear up-to-date
information.
If appropriate, you may also want to change the greeting for an extension
that is a “greeting-only mailbox,” so that callers do not attempt to leave
messages. See “Greeting-Only Mailbox”
later in this chapter.
To change your name announcement or personal greeting:
1 Log in to your mailbox at your telephone or remotely.
2 Press 9 for Mailbox Options and then press 1.
3 To review or change your name announcement, press 1 and follow the
prompts.
4 To review or change your personal greeting, press 2 and follow the
prompts.
If you forget your password, the administrator can set it to be your
extension number. Then follow the instructions in Table 4
in Chapter 1 to
change it to a more secure password. Also see “Security Tips”
earlier in
this chapter.
Listening to NBX
Messages
You can listen to your NBX voice mail messages from your NBX
Telephone, from any touch-tone telephone, or by logging in to the NBX
NetSet utility. After you listen to messages, you can save or delete them
to clear them from the New Messages queue. For how to set up your
NBX NetSet password the first time, see Table 4
and “NBX NetSet Utility”
in Chapter 1
.
If your system uses a messaging application other than NBX Messaging,
use the documentation for your messaging application instead of these
instructions.