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120 INDEX
Class of Service (CoS) override 81
cleaning telephones 116
CLIR 87
codes
account and billing 86
NBX Feature Codes Guide 9
Complement Attendant Software (CAS)
computer screens and tabs 106
features 106
introduction 101
keyboard shortcuts 107
Conference button
1102, 2102, 2102-IR Business Telephones 25
3102 Business Telephone 19
conference calls
adding parties 65
dropping last party 66
introduction 65
connecting a headset
3102 Business Telephone 20, 82
other telephones 83
connecting telephones
caution, RJ-45 versus RJ-11 jacks 110
electrical power 109
conventions, typographical 10
creating voice mail messages 48
D
delayed ringing 97
dial tone, troubleshooting an NBX Telephone 116
dialing calls
other methods 59
redial 60
release with headset 82
switching from pulse to tone 98
Direct Mail Transfer button
1102, 2102, 2102-IR Business Telephones 27
1105 Attendant Console 104
3102 Business Telephone 21
3105 Attendant Console 103
direct mail transfer, overview 64
directed call pickup 89
display panel
1102, 2102, 2102-IR Business Telephones 24
2101 Basic Telephone 36
3101 and 3101SP Basic Telephones 31
3102 Business Telephone 19
call logs, user directory, and speed dial lists 57
icons, 2101 Basic Telephone 38
Do Not Disturb feature 78
dual tone multi-frequency (DTMF) dialing 98
dynamic hunt groups 90, 91
E
electrical shock, avoiding 116
e-mail
getting voice mail messages in 52
notification of voice mail messages 75
external paging 94
external telephone calls, dialing 59
F
Feature button
1102, 2102, and 2102-IR Business Telephone 27
2101 Basic Telephone 37
3101 and 3101SP Basic Telephones 33
3102 Business Telephone 21
Feature Codes Guide in NBX NetSet utility 13
feature settings
CLIR-All 88
Do Not Disturb 79, 80
Forward Calls to Mail 52
Find/Phone Tab, Complement Attendant Software
(CAS) 106
Flash button
1102, 2102, 2102-IR Business Telephones 27
forgot my password 41, 42
forwarding calls
directly to another user’s mailbox 64
to your call coverage point 60
to your voice mailbox 60
to your voice mailbox from a Basic
Telephone 51
to your voice mailbox from a Business
Telephone 51
unanswered calls 60
forwarding voice mail messages 47
Fwd Mail button
1102, 2102, and 2102-IR Business
Telephones 26
3102 Business Telephone 19
using 51