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INDEX
A
Access buttons
1102, 2102, 2102-IR Business Telephones 25
1105 Attendant Console 104
2101 Basic Telephone 38
3101 and 3101SP Basic Telephone 31
3102 Business Telephone 19
3105 Attendant Console 103
account codes and billing codes 86
administrator, definition 10
All Ports Busy message 117
analog telephones on an NBX system 13
announcements, broadcasting 94
answering calls 56
applying your call permissions to another
telephone 81
Attendant Console
1105 Access buttons 104
3105 Access buttons 103
introduction 101
overview 102
Attendant Console Labels
creating 105
Auto Attendant, definition 10
automatic telephone relocation 70
B
billing and account codes 86
blocking
internal and external ID 87
unauthorized outbound calls 80
bracket
1102, 2102, 2102-IR, security wall-mount 115
3101 and 3102, telephone support 111
branch offices, calling 95
bridged extensions 97
broadcasting announcements 94
buttons
1102, 2102, 2102-IR Business Telephones 24
1105 Attendant Console 104
2101 Basic Telephone 36
3101, 3101SP Basic Telephones 30
3102 Business Telephone 18
3105 Attendant Console 103
C
call centers 89
call coverage point 60
call forward
call coverage point 60
problems with 117
call logs, on telephone display panel 57
call park
default extensions 93
introduction 93
retrieving a parked call 94
Call Park button
1102, 2102, 2102-IR Business Telephones 27
1105 Attendant Console 105
3102 Business Telephone 21
3105 Attendant Console 103
call permissions
applying yours to another telephone 81
introduction 80
call pickup
directed 89
group 89
introduction 88
problem 117
call toggle button
2101 Basic Telephone 37
call toggle on 2101 Basic Telephone
managing incoming calls 56
Call Transfer service (analog lines) 27
Call Waiting service (analog lines) 27
caller ID
identity restriction 87
restricting on outbound calls 87
calling groups
overview 89
sample configuration 92
Calling Line Identity Restriction (CLIR) 87
CAS see Complement Attendant Software
(CAS) 106