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40 CHAPTER 6: NBX MESSAGING
NBX Messaging
Components
A key component of the NBX Networked Telephony Solutions is the
NBX Messaging system, which includes voice mail, off-site notification,
and several administrative features. Voice mail allows callers to leave voice
messages in your voice mailbox when you are not able to answer your
telephone. You can listen to, save, and forward those messages from any
touch-tone telephone.
If your system uses a messaging application other than NBX Messaging,
use the documentation for your messaging application instead of the
instructions in this chapter. Exception: Use the procedures in “Changing
Your Password” regardless of your messaging application.
Important
Considerations
■ The steps are the same for initially setting up the name
announcement, personal greetings, and passwords for personal,
greeting-only, and phantom voice mailboxes. See “Setting Up Your
Password and Voice Mail for the First Time” in Chapter 1 for details.
(Your administrator creates group mailboxes and their passwords.)
■ For changes to passwords and greetings, see “Changing Your
Password” and “Changing Your Name Announcement and Personal
Greeting” later in this chapter.
■ The default setting for the maximum length of each voice mail
message on the system is 5 minutes. Your administrator can configure
your organization’s NBX Messaging system to receive and store voice
mail messages that are up to 10 minutes long.
■ Use the Off-Site Notification feature if you want the NBX system to
notify you when callers leave voice mail messages in your voice
mailbox. See “Off-Site Notification”
in Chapter 8.
For information on accessing NBX features from an analog telephone, see
the NBX Feature Codes Guide in the NBX NetSet
™
utility.