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66 CHAPTER 7: STANDARD FEATURES
If the third party answers, three parties are now in the conference call.
If the third party is internal and does not answer, the attempt to
conference that party is cancelled. You cannot establish a conference call
with an NBX user’s voice mailbox.
4 Repeat steps 2 and 3 to conference in a fourth party.
■ On NBX Business Telephones, you can activate speaker phone
operation during the conference call by pressing the Speaker button.
On a 3101SP Basic Telephone, you can press the button to activate
speaker phone operation.
■ You can turn off the microphone or the mouthpiece on the handset
by pressing the Mute button (1102, 2102, 2102-IR) or button
(3102, 3101, 3101SP). The other parties cannot hear you, but you can
hear them.
■ For details about the Speaker and Mute features, see “Telephone
Buttons and Controls” in Chapter 2 for the 3102 Business Telephone,
“Telephone Buttons and Controls”
in Chapter 3 for the 1102, 2102,
and 2102-IR Business Telephones, or “Telephone Buttons and
Controls” in Chapter 4 for the 3101 and 3101SP Basic Telephones.
Disconnecting the
Last Person
That You Called
Use the Conference Drop feature to disconnect the last person that you
add to a conference call. This feature is helpful if, when you add a party,
your call is answered by someone else.
■ Only the person who added the last caller to the conference call can
drop that caller.
■ Your administrator can configure any Access button on an NBX
Business Telephone or the Attendant Console to be a Conference
Drop button.
On an NBX 2101 Basic Telephone, or a telephone that does not have a
button programmed for Conference Drop:
1 Press the Feature button and 431.
2 The system returns you to the others who are in the conference call.
More About
Conference Calls
■ To place your part of a conference call on hold, press the Hold button
(3102, 1102, 2102, 2102-IR, 2101) or button (3101, 3101SP).
The other parties can talk among themselves, but they cannot hear
you. Music on hold does not play when a conference call is on hold.