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14-30 MAINTENANCE & TROUBLESHOOTING
Print quality problems
Pages are blank
• The document is loaded incorrectly.
Set the document facing up on the ADF or facing down on the document
glass.*
• The toner cartridge may be defective.
Remove the toner cartridge and check it for damage.
If the problem persists, replace the toner cartridge.
Pages are black
• The drum charge wire may be dirty.
Open the front cover. To clean the drum charge wire, pull the blue rod toward
you, making sure it fully extends. Then return the rod to its original position.
(See page 14-4.)
• The toner cartridge may be defective.
Remove the toner cartridge and check it for damage.
If the problem persists, contact Muratec dealer.
Printouts are too light
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
• Contrast selected was too light.
Select a darker contrast setting.
• The toner cartridge may be out of toner, or the toner may be very low.
Replace the toner cartridge.
• The paper is damp.
Replace the paper.
Printouts are too dark
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
• Contrast selected was too dark.
Select a lighter contrast setting.
Printouts have a blurred
background
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
• The document glass* or ADF glass is dirty.
Wipe the glass with a dry soft cloth.
• The drum charge wire may be dirty.
Open the front cover. To clean the drum charge wire, pull the blue rod toward
you, making sure it fully extends. Then return the rod to its original position.
(See page 14-4.)
• The toner cartridge may be defective.
Remove the toner cartridge and check it for damage.
If the problem persists, replace the toner cartridge.
Printouts are of uneven
density
B
B
B
B
B
A
A
A
A
A
CDE
CDE
CDE
CDE
CDE
• The drum cartridge may be defective.
Remove the drum cartridge and check it for damage.
If the problem persists, replace the drum cartridge.
Printouts have irregularities
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
• The paper you are using may have absorbed moisture, perhaps due either to
high humidity or water having been spilled on the paper supply. Toner will
not adhere well to wet paper.
Replace the paper with dry paper.