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Greetings
10 Stratagy ES User Guide 01/03
Greetings
You can select either a personal or system greeting to play to callers when you do not
answer or when your telephone is busy.
Depending on how your system is configured, callers may hear a separate busy
greeting—the system or the custom busy greeting. See “Change User Options” on
page 59 for details.
Personal
Personal greetings are greetings that you record for callers. Stratagy ES stores all
recorded greetings under the personal greeting number (1~7) for your mailbox. Using
the greeting number, you can select which greeting plays.
The System Administrator can also schedule your greetings to automatically play at
different times. If you choose, you can override the automatic schedule using “Select a
Personal Greeting” on page 57.
System
The system greeting is a standard prerecorded greeting with all Stratagy ES systems. It
cannot be recorded over or deleted. The greeting states, “Please leave a message for
(name).” Stratagy ES adds your name from the name recording that you made (see
“Record Your Name” on page 20).
Busy
If your mailbox is configured for a personal busy greeting, you can record a custom
busy greeting that plays when your extension is busy. If a custom greeting is not
recorded, the default system busy greeting plays.The custom busy greeting can also be
turned On/Off using the Select Your Busy Greeting option on the Change User
Options Menu (see “Select Busy Greeting” on page 63).
Note The System Administrator must configure your mailbox for the custom busy
greeting option to be available.