Filter
Top Products
Stratagy ES User Guide 01/03 133
Glossary
This glossary defines frequently-used Stratagy ES voice processing system features and
functions.
Term Definition
Busy Greeting
You can select your custom busy or the system busy greeting for
callers to hear when your telephone is busy. If you do not record
your custom busy greeting, the system busy greeting
automatically plays.
Call Screening
Call Screening operates in On/Off mode. When On, Stratagy ES
asks callers for their name and company. Without the caller’s
knowledge, the system relays that information to you. You can
decide to receive the call, let the call forward to your mailbox, or
transfer the call to another extension with or without
announcement.
Caller
Someone who calls into the Stratagy ES system. A caller can
obtain information, leave a message for someone, and/or
provide information.
Called Party
The telephone user the caller reached. See “User.”
Directory
A caller enters digits corresponding to the first few letters of a
user’s name and Stratagy ES plays the recorded name (and
optionally extension) that matches the entered digits. Stratagy
ES offers the caller the option of selecting the name and being
transferred or hearing the next name.