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Strata CT ACD Supervisor November 2001
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Introduction Related Documents/Media
Related Documents/Media
Note Some documents listed here may appear in different versions on the CD-ROM or in print. To
find the most current version, check the version/date in the Publication Information on the
back of the document’s title page.
Refer to the appropriate user guide for information on your telephone's non-ACD features. The
following user guides are available for Strata CT telephones:
♦
Strata CT General Description provides a system overview including hardware and feature
information.
♦
Strata CT System Administrator Guide gives instructions for the System Administrator to
manage the system. Contains instructions for Station Relocation, System Speed Dial, and other
features only activated by the System Administrator.
♦
Strata CT Digital Telephone User Guide provides all the procedures necessary to operate
Toshiba-proprietary digital telephones, including Single Line Digital Telephone Liquid Crystal
Display (LCD) features. It also includes instructions for using the add-on module/DSS console.
♦
Strata CT Digital Telephone Quick Reference Guide provides a quick reference for frequently-
used digital telephone features.
♦
Strata CT Electronic Telephone User Guide explains all the procedures necessary to operate
Toshiba-proprietary electronic telephones, including all LCD features. It also includes
instructions for using the electronic DSS console.
♦
Strata CT Electronic Telephone Quick Reference Guide provides a quick reference for
frequently-used electronic telephone features.
♦
Strata CT Standard Telephone User Guide explains all the procedures necessary to operate
rotary dial and push-button standard telephones.
♦
Strata CT ACD Agent User Guide describes the ACD agent feature operation along with step-
by-step procedures for using features.
♦
Strata Technical Library CD-ROM enables you to view, print, navigate and search publications
for Strata DK40 and Strata CT digital business telephone systems. It also includes Strata CT ACD
Documentation, including the ACD Agent Guide and ACD Supervisor’s Guide. ACD Installation
and Programming instructions are included in the Strata CT Installation and Maintenance
Manual and the Strata CT Programming Manual.