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Strata CT ACD Supervisor November 2001
19
Features Night Transfer
Night Transfer
Incoming calls to your group can be routed to different destinations, based on either two- or three-call
routing (ringing) patterns which are set in system programming. The Night Transfer LED indicates
the active routing pattern:
Up to four Night Transfer (
Night Transfer
) and Tenant Night Transfer (
Night Transfer 1~4
)
buttons can be assigned and controlled independently. Check with the System Administrator for any
additional information.
➤
To enable/disable Night Transfer
Three-Pattern Two-Pattern
DAY OFF OFF
DAY 2 FLASH N/A
NIGHT ON ON
➤ Press
Night Transfer
to
toggle Night Transfer
ON/OFF (two-ring pattern)
The Night Transfer LED is ON if you are programmed for a
two-ring pattern.
...or, if your system is
programmed for three-ring
patterns, the LED will flash
instead. Press
Night Transfer
,
again (three-ring pattern), to
activate Night Mode.
You are in Day2 Mode. The LED indicators for three-ring
patterns are: Night Mode (LED is ON); Day Mode (LED is
OFF; and Day2 Mode (LED is flashing).
The Night Transfer LED is ON.