Toshiba Digital Business Telephone Solutions Telephone User Manual


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Strata CT ACD Supervisor November 2001
ii
New Shift .................................................................................................................................. 18
Night Transfer ............................................................................................................................... 19
Night Transfer Lock ................................................................................................................. 20
Reset Queue Alarm ....................................................................................................................... 21
Supervisor Auto Log In ................................................................................................................. 22
Transfer to ACD Group ................................................................................................................ 22
Appendix C ................................................................................................................................... 23
Access Codes ................................................................................................................................ 23
Notes to Users .............................................................................................................................. 25
Index ............................................................................................................................................... 31
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