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Strata CT ACD Supervisor November 2001
3
The Grand Tour Buttons
Buttons
There are two sets of buttons: fixed and flexible. The fixed buttons (e.g.,
Mic
,
Msg
,
Redial
,
Hold
,
Conf/Trn
,
Vol
▲, and
Vol
▼) are standard to every Strata CT 2000 & 2500-series telephone (see
Figure 1). The flexible buttons consist of Directory Number and ACD feature buttons. The number of
pre-programmed flexible buttons varies by telephone.
Fixed Buttons
The fixed buttons are located on your dial pad and enable you to perform standard functions quickly
and easily. These buttons are explained in Table 1.
Table 1 Fixed Button Definitions
Button Definition
Cnf/Trn
(Conference/Transfer)
Sets up conference and transfer calls.
Hold Holds internal or outside calls. The Line LED flashes green at the internal hold rate.
Mic
(Microphone)
Toggles the microphone ON/OFF while the telephone is in use. The LED indicates
the status of the microphone.
Msg
(Message)
Calls back the station or voice mail device that activated the LED.
Redial
Dials the number that you originally called (use the same [DN] or Line that you used
to dial the original number).
Spkr
(Speaker)
Toggles the speaker ON/OFF. The LED indicates the status of the speaker.
Vol
▲
Vol
▼
Adjusts volume levels.