Filter
Top Products
User Guide for the Polycom
®
SoundStation
®
IP 5000 Phone
13
Forwarding Calls While Your Phone Rings
While your phone rings, you can choose not to answer the call and forward the
call to another party.
To forward an incoming call as your phone rings:
1. While your phone rings, press the Forward soft key.
2. From the Call Forwarding screen, enter the number to forward the
incoming call to.
3. Press the Forward soft key.
The incoming call is forwarded to the party you specified. If call forwarding is
disabled, future calls will not be forwarded and forwarding remains disabled.
During Calls
During a call, you can do the following:
• Place the call on hold.
• Transfer the call to another party.
• Set up a conference with the party you’re talking with and another party.
Holding and Resuming Calls
You can place a call on hold. When a call is on hold, the LEDs flash red.
Your phone can handle a maximum of eight calls on hold, or one active call
and seven calls on hold. Only one call can be active at any time.
When you have more than one call (for example, one active call and one call
on hold, or two calls on hold), a counter displays at the top-right of the screen
indicating the total number of calls you have, and which call currently
displays. The most recent call displays first.
Note
Your company’s settings may override this feature. For more information, contact
your system administrator.
Call forwarding isn’t available on shared lines.
Note
Your phone displays the last number you forwarded calls to. If you previously set a
forwarding number and want to enter a new one, use the << soft key to delete the
number.