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4 Feature Guide
For further details, please refer to the on-line help of the Maintenance Console (
3.2.1 Installing and Starting the Maintenance Console).
Feature Highlights
Networking Features
This PBX supports the following networking features:
TIE Line Service
A TIE line is a privately leased communication line between two or more PBXs, which
provides cost effective communications between company members at different locations.
( 1.28.1 TIE Line Service)
Virtual Private Network (VPN)
VPN is a service provided by the telephone company. It uses an existing line as if it were
a private line. ( 1.28.2 Virtual Private Network (VPN))
QSIG Network
QSIG is a protocol which is based on ISDN (Q.931) and offers enhanced PBX features in
a private network. ( 1.28.3 QSIG Network)
Voice over Internet Protocol (VoIP) Network
The PBX can connect to another PBX via a private IP network. In this case, voice signals
are converted into IP packets and sent through this network. ( 1.28.4 Voice over Internet
Protocol (VoIP) Network)
Built-in Small Call Centre Features
An incoming call distribution group ( 1.2.2 Incoming Call Distribution Group Features) can
be used as a small call centre with the following features:
Queuing Feature
When a preprogrammed number of extensions in an incoming call distribution group are
busy, additional incoming calls can wait in a queue. While calls are waiting in the queue,
the calls are handled by the Queuing Time Table, which can be assigned for each time
mode (day/lunch/break/night). ( 1.2.2.3 Queuing Feature)
Log-in/Log-out
Incoming call distribution group members can join (Log-in) or leave (Log-out) the groups
manually. While logged-in, a member extension can have a preprogrammed time period
automatically for refusing calls after completing the last call (Wrap-up). ( 1.2.2.6 Log-
in/Log-out)
VIP Call
It is possible to assign a priority to incoming call distribution groups. If an extension
belongs to multiple groups and the extension becomes idle, queuing calls in the groups
will be distributed to the extension in priority order. ( 1.2.2.4 VIP Call)
Computer Telephony Integration (CTI) Features
Connecting a personal computer (PC) to this PBX (via a DPT, or via a Server PC on a LAN)
enables extension users to make use of advanced features by using the stored data in the PC
or in the Server PC. ( 1.29.1 Computer Telephony Integration (CTI))
Voice Mail Features
This PBX supports Voice Processing Systems (VPS) with DTMF Integration as well as DPT
(Digital) Integration. ( 1.23 Voice Mail Features)