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2.2 System Configuration—Software
294 Feature Guide
2.2.5 Operator Features
Description
This PBX supports a PBX operator and a tenant operator. Any extension and incoming call
distribution group can be designated as a PBX and/or a tenant operator.
Operator Call:
An extension user can call an operator with a simple operation. When an operator call is made,
the call is routed to the tenant operator. If no tenant operator exists, the call will be routed to
the PBX operator. The time mode depends on the tenant of the calling extension. If neither the
tenant operator nor the PBX operator exists, the caller will hear reorder tone.
Conditions
• An extension or incoming call distribution group can be assigned as both the tenant and
PBX operator.
• A tenant operator can be assigned for multiple tenants.
Feature Guide References
2.2.3 Tenant Service
User Manual References
User Manual
1.2.1 Basic Calling
Type Description
PBX operator An extension or incoming call distribution group can be assigned
as a PBX operator for each time mode (day/lunch/break/night)
( Operator Assignment [006]).
Tenant operator An extension or incoming call distribution group can be assigned
as a tenant operator. The tenant operator may be the extension
or incoming call distribution group of another tenant.
[Example] Extension 110 in tenant 1 is the tenant operator of
tenant 3.