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1.3 Telephone Features and Operation
88 Operating Manual
1.3.37 ICD Group Features—Incoming Call Queue Monitor
To monitor the waiting call status
• If the accumulated data exceeds the maximum number that can be displayed (99999), "****"
is shown on the display. To reinitialize the display, clear the Call Log History.
• For information about other supervisory features, refer to "1.3.41 ICD Group Features—
Supervisory".
An extension assigned as a supervisor (supervisor extension) can monitor the status of
waiting calls to be answered in the queue for an incoming call distribution (ICD) group.
• If an ICD group has an overflowed call, the display shows the status automatically.
• For information about other supervisory features, refer to "1.3.41 ICD Group Features—
Supervisory".
On-hook.
Enter ICD Group
extension number.
Off-hook.
6-Line Display PT
Enter 739.
3 97
C.Tone
ICD Group
extension no.
JAN.31 08:13AM FRI
601:Sales Section
Waiting Calls Now: 00006
Max. Waiting Time: 02'18
EXIT LOG SPRVS
Confirm the status of queued calls.
Group Monitor On