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4.1 Troubleshooting
Operating Manual 187
My proprietary telephone does not have
a feature button.
• Some models do not have the feature button.
Change a flexible button to the desired button.
( 3.1.4 Customizing the Buttons)
Enter the specified feature number instead of the
feature button. ( 1.1.1 Before Operating the
Telephones)
A reorder tone is audible or "Restricted"
is displayed.
• The telephone is locked.
Unlock your telephone. ( 1.3.24 Extension
Dial Lock, 2.1.5 Remote Extension Dial Lock)
• Toll restriction is activated.
Consult your manager.
• An account code is required. ( 1.3.2 Account
Code Entry, 1.3.66 Verification Code Entry, 1.3.72
Walking COS)
I cannot make an outside call using the
One-touch Dialing button or speed
dialing.
• A line access number was not stored.
A line access number is required for outside calls.
( 1.2.1 Making Calls, 3.1.4 Customizing the
Buttons)
I cannot remember the feature numbers.
• If the feature numbers have been changed from
the default values, write the new feature numbers in
the table in "4.2.1 Feature Number Table".
• Ask your dealer to change the feature numbers for
easier use.
While talking to an outside party, the line
is disconnected.
• The time limit has run out. ( 1.3.11 Call Transfer,
1.3.16 Conference, Unattended)
Consult your dealer to extend the time limit, if
necessary.
Redialing does not function. • The stored number was more than 32 digits or an
extension number. ( 1.3.58 Redial, Last Number)
The personal computer and fax machine
communication failed.
• An indication tone may have interrupted
communication. ( 1.3.17 Data Line Security)
I do not want to show my telephone
number to the calling or called party's
telephone.
• ( 1.3.53 Private Network Features—CLIR (Calling
Line Identification Restriction), 1.3.55 Private Network
Features—COLR (Connected Line Identification
Restriction))
I want to show my telephone number to
the calling or called party's telephone.
• ( 1.3.52 Private Network Features—CLIP (Calling
Line Identification Presentation), 1.3.54 Private
Network Features—COLP (Connected Line
Identification Presentation))
Problem Remedy