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1.3 Telephone Features and Operation
104 Operating Manual
Call Hold and Call Hold Retrieve
You can put calls answered with a PDN or SDN button on hold normally (1.3.6 Call Hold).
You can also retrieve a call held at your extension/another extension with a simple operation, regardless of
the call type.
Call Hold Retrieve
• When performing SDN Direct Dial to call the corresponding PDN extension, the SDN button
light shows the current status of the destination extension as follows:
Green on: You are using the line.
Red on: The line is being used. (The PDN extension, or another SDN extension when
multiple extensions have SDN buttons to a same PDN extension, is using the line.)
• Even if a PDN extension has set Do Not Disturb (DND), you can call the extension as normal
by pressing the SDN button.
• When an SDN button is in Standard SDN Key Mode, you can dial a telephone number while
hearing a dial tone, instead of pressing the SDN button again. Depending on system
programming, your call will be made using either your normal calling privileges (Class of
Service) or those of the corresponding PDN extension (SDN Walking COS).
• If a call is not retrieved within a specified time, you will hear an alarm as a reminder (Hold
Recall).
If an outside call is not answered within a specified time, it is automatically disconnected.
• If Automatic Call Hold has been preprogrammed, you can put the current call on hold
automatically by pressing another PDN button to make or answer another call.
Off-hook.
Off-hook.
To retrieve a call at the holding extension
To retrieve a call from another extension—only Regular Hold
PT/PS
Talk.
Talk.
Press flashing green
PDN or SDN.
(SDN)
(PDN)
OR
(SDN)
(PDN)
OR
Press flashing red
PDN or SDN.