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4.1 Troubleshooting
188 Operating Manual
I cannot send a call waiting tone to the
dialed extension.
• The other party has not set the Call Waiting
feature.
( 1.3.13 Call Waiting Tone, 1.3.45 OHCA (Off-
hook Call Announcement), 1.3.74 Whisper OHCA)
• The other party has set Data Line Security.
( 1.3.17 Data Line Security)
I forgot the password. • Ask the manager to assist you.
( 2.1.5 Remote Extension Dial Lock)
The background music started suddenly.
• Turn off the music.
( 1.3.5 BGM (Background Music), 2.1.2 External
BGM (Background Music))
I do not want to display a number which
is stored in memory.
• Conceal the number.
( Storing New Names and Numbers, 3.1.4
Customizing the Buttons)
I want to confirm my extension number.
• ( Your Extension Number in 1.1.1 Before
Operating the Telephones)
The date and time are not correct. • Set the date and time by system programming.
( [000] Date & Time in 3.3.2 System
Programming)
The display is not shown well.
• Change the Display contrast level.
( 3.1.2 Personal Programming)
I want to distinguish the tones.
• ( To distinguish the ringing tones for each CO, ICD
Group, INTERCOM, PDN, or SDN button (Digital
proprietary telephone only), 3.1.4 Customizing the
Buttons)
The MESSAGE button light lit. • Another extension left you a message waiting
indication while you were on the phone or away
from your desk.
An SDN button on my extension does not
work.
• A PDN button is not assigned on the extension
corresponding to your SDN button.
Create a PDN button on the desired extension.
( 3.1.4 Customizing the Buttons)
Problem Remedy