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Zire™ 31 Handheld 375
CHAPTER 24 Getting Help
Technical support
If, after reviewing the self-help resources, you cannot solve your problem, go to
www.palmOne.com/support/zire31
or send an e-mail to your regional Technical Support office.
Before requesting technical support, please experiment a bit to reproduce and isolate the problem.
When you do contact Technical Support, please provide the following information:
• The name and version of the desktop operating system you are using
• The actual error message or state you are experiencing
• The steps you take to reproduce the problem
• The version of handheld software you are using and available memory
To find version and memory information, follow these steps:
1. Go to the Home screen.
2. Open the menus
.
3. Select Info from the App menu.
4. Select Version for version info, and Size for memory info.