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5330/5340 IP Phones – User Guide
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APPENDIX – LIST OF LIMITATIONS
Integrated Office Companion Limitations
Integrated Office Companion is designed to tie together functionality from various other
applications. There are some cases of incompatible versions of these other applications that may
result in limitations to certain Integrated Office Companion features.
Microsoft Windows Messenger and Outlook
Integrated Office Companion “Presence” Feature: Due to an incompatibility between
Microsoft Windows Messenger version 5.1 and Microsoft Outlook 2002, presence
information may not be passed on to the Integrated Office Companion correctly. If you
have this combination of Microsoft tools, it is recommended that you upgrade either one or
both.
Integrated Office Companion “On the Phone” Feature: There are certain combinations
of Microsoft Windows Messenger and Outlook that will interfere with the functionality of
the Integrated Office Companion “On the Phone” feature. The following is a list of
combinations that work, and those that do not:
• Windows Messenger 4.7 with Outlook 2002 – works
• Windows Messenger 4.7 with Outlook 2003 – works
• Windows Messenger 5.1.0639 with Outlook 2002 - DOESN'T WORK
• Windows Messenger 5.1.0639 with Outlook 2003 – works
• Windows Messenger 5.1.0701 with Outlook 2002 – works
• Windows Messenger 5.1.0701 with Outlook 2003 – works
• MSN Messenger 7.0 with Windows Messenger 4.7 & Outlook 2002 – works
• MSN Messenger 7.0 with Windows Messenger 4.7 & Outlook 2003 – works
• MSN Messenger 7.0 with Windows Messenger 5.1.0701 & Outlook 2003 – works
• Windows Live Messenger 8.0 with Windows Messenger 4.7 & Outlook 2003
(11.8010.8036) – works
• Windows Live Messenger 8.1 with Windows Messenger 4.7 & Outlook 2003
(11.5608.5606) - WORKS & DOESN'T WORK (SEE BELOW)
• Windows Live Messenger 8.1 with Windows Messenger 5.1.0701 & Outlook 2003
(11.5608.5606) - WORKS & DOESN'T WORK (SEE BELOW)
For Windows Live Messenger 8.1:
•
Case 1:
1) Win Messeneger 4.7 installed / Outlook 2003 installed
2) Install Windows Live Messenger 8.1
3) Install IOC