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5330/5340 IP Phones – User Guide
By default the Missed Calls Menu displays a list containing up to 20 of the last missed calls.
Clicking a missed call dials the number of the caller.
Note: If you are on the phone and receive a second call that goes to voicemail, it will NOT be
added to the missed call list.
If the phone is idle, an incoming call occurs and then goes to voicemail, the call is added to
the missed call list.
If call forward is enabled, no calls will be added to the missed call list.
Incoming Calls
When an incoming call occurs, the CLID is displayed in this field in two rows of text, with the
name portion highlighted in bold.
Note: The CLID is displayed until the user clicks in this field, or another call is received.
Once an incoming call has occurred, there are a number of functions available:
• Answer – Left-click the large portion of the Telephony Button to answer the
incoming call
• Call – Left-click the large portion of the Telephony Button to call back the last
caller
• Create a Speed Dial for Caller –
o Right-click the small portion of the Telephony Button
o Select Speed Dial
o Select Add Speed Dial for Caller
• Search Outlook Contacts for Caller –
o Right-click the small portion of the PC Links Button
o Select Search Outlook Contacts for Caller
• Create Outlook Contact for Caller –
o Right-click the small portion of the PC Links Button
o Select Create Outlook Contact for Caller
• Create Outlook Task for Caller –
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