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Page 56 Mitel
®
8520 Telephone User Guide – Issue 13, September 2009
D
Default
access codes 12
feature codes 12
programmable buttons
resetting to 15
settings, returning the phone to 15
system access codes 12
Dialpad
buttons 4
characters, entering 22
Dialpad Buttons to Enter Characters, using 22
Direct Station Selection/Busy Lamp Field (DSS/BLF) unit 11
Directory, using 24
Display 3
contrast, changing 10
name, changing 52
Display Contrast, adjusting 10
Do-Not-Disturb, using 43
E
Emergency Calls, placing 18
Enhanced Speakerphone Mode 27
Error
messages 51
tones, phone 6
Extension Numbers 12
External Calls, placing 20
External Numbers, redialing 20
F
Feature
buttons 5
codes, using 12
descriptions 3
Features to Programmable Buttons
assigning 11
G
Group Listen, using 35
H
Handset 3
off-hook 6
off-hook, on-hook 6
on-hook 6
Handsfree Mode
overriding 27
using 27
Headset
instructions 7
using 7
Hold
Individual 28
System 28
Hookflash, entering 28
Hunt Group Calls
diverting 49
stealing 49
Hunt Group Supervisor Features 49
Hunt Groups
accepting or rejecting Agent Help 49
Agent Help, requesting 48
agent IDs 47
Automatic Call Distribution (ACD) 47
Barge-in, using 49
calls
diverting 49
monitoring 49
stealing 49
logging out of 48
types 47
Uniform Call Distribution (UCD) 47
wrap-up timer 48
I
Individual Hold, using 28
Internal Calls, placing 18
K
Keymaps
changing 15
switching 15
L
Language, changing 10
LCD Contrast, changing 10
Logs, call 36