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8520 Telephone User Guide – Issue 13, September 2009 Page 41
Messages
Messages
The following sections describe how to use system messaging features, including:
• Inter-station messages: Inter-station messages are alerts sent to your phone by other
internal parties, notifying you to contact the party who left the message. The Message
button and Message Indicator lamp notify you of the new message. You can then either
delete the message or reply to the message, which automatically places a call to the party
who left the message.
• Do-Not-Disturb (DND) messages: Messages that other internal parties see when your
phone is in DND. See “Using Do-Not-Disturb” on page 43.
• Reminder messages: Messages that you can use to notify yourself of upcoming
appointments, meetings, and so on. See “Using Reminder Messages” on page 44.
• Pages: Announcements sent over phone speakers or external speakers. See “Paging
Other System Users” on page 45.
• Voice mail messages: System voice mail messages.
Using Messages
Following are instructions on how to use system messaging features.
Leaving Messages at Other Extensions
You can leave inter-station or voice mail messages for other internal parties.
To leave an inter-station or voice message for a busy IC extension:
1. Press the MSG button. HANG UP OR WAIT FOR MSG CENTER appears.
2. Do one of the following:
• Hang up to leave a inter-station message. MESSAGE LEFT FOR <name>
appears.
• Stay on the line to connect to the message center (usually voice mail).
To leave an inter-station message without placing an internal call:
1. Dial 367 (Leave Message). LEAVE MESSAGE ON EXTENSION appears.
2. Enter the extension number. MESSAGE LEFT FOR <name> appears.
NOTE
Because a variety of voice mail products work with the Mitel 5000 system,
this guide does not include voice mail instructions. For voice mail
instructions, refer to the voice mail user guide for your system. For example,
refer to the Enterprise Messaging, Basic Voice Mail, and Embedded Voice
Mail Card User Guide, part number 835.3205, or the NuPoint Messenger
Messaging User Guide (on the Mitel Web site
(http://edocs.mitel.com).
Contact your system administrator for more information about your voice
mail system.