Mitel
®
8520 Telephone User Guide – Issue 13, September 2009 Page 5
Getting Started
Feature Buttons
Feature buttons provide quick access to commonly used features. See the following table for
descriptions.
Button Action
(Special) Activates features while on active calls. Depending on how your system
is configured, you may need to press this button before you dial a
feature code.
(Up) (Down)
Provides volume control for the ringer, handset, and speaker.
Scrolls through feature options.
(Speaker) Activates Handsfree Mode (speakerphone). See “Using Handsfree
Mode” on page 27.
Activates features.
(Hold) Places the current call on hold.
CALL Selects an outside line or answers a call.
IC Answers an intercom (internal) call.
MUTE Mutes the microphone.
Left/backspace when entering dialpad characters. See “Using the
Dialpad Buttons to Enter Characters” on page 22.
DND Turns DND mode on or off. See “Using Do-Not-Disturb” on page 43.
PAGE Selects a page zone to place a page.
STN SPDL Views or accesses Station Speed-Dial numbers.
SYS SPDL Views or accesses System Speed-Dial numbers.
REDIAL Redials last external telephone number.
CNF Places a conference call.
TRANSFER Transfers the current call.
MSG Connects to Inter-station and voice messages.
Toggles between Alpha Mode and Numeric Mode when entering dialpad
characters.
FWD Forwards the call to the specified number.
Right/forward when entering dialpad characters. See “Using the Dialpad
Buttons to Enter Characters” on page 22.
ANSWER Answers calls.
OUTGOING Selects an outgoing line for external calls.