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8520 Telephone User Guide – Issue 13, September 2009 Page 17
Answering and Placing Calls
Answering and Placing Calls
The following instructions describe how to answer and place internal and external calls and how
to use related features.
Answering Calls
Your phone may be preset to automatically answer incoming internal calls in Handsfree Mode.
See “Using Handsfree Mode” on page 27. After disabling Handsfree Mode, you can use your
handset or headset to answer incoming calls.
To answer a call:
Lift the handset, or press (Speaker) to answer a call while using a headset, or to
answer a call in Handsfree Mode. See “Using Handsfree Mode” on page 27.
If you are currently on a call, press the flashing IC or CALL button to answer a waiting
call. See “Answering Waiting Calls” in the following section.
Answering Waiting Calls
If you receive a call while you are on another call, you hear a “call waiting” tone, the IC or CALL
button flashes, and the display shows the Caller ID information (if available).
To answer a waiting call:
Press the flashing IC or CALL button. This places the first call on hold and connects you
to the waiting call. You can also place the first call on hold before you answer the waiting
call. See “Placing Calls On Hold” on page 28.
Using Automatic Call Access
Automatic Call Access connects you to incoming internal or external calls when you pick up the
handset or press (Speaker). When Automatic Call Access is turned off, you must press the
flashing IC or CALL button to answer incoming calls.
To use Automatic Call Access for incoming IC calls:
With the handset on-hook, dial 361 to turn on. AUTO IC ACCESS ON appears. Dial 361
again to turn Automatic Access off.
To use Automatic Call Access for incoming external (trunk) calls:
With the handset on-hook, dial 360 to turn Automatic Call Access on for incoming
external calls on. AUTO TRNK ACCESS ON appears. Dial 360 again to turn Automatic
Access for incoming external calls off.
NOTE
By default, internal (intercom) calls are assigned to the IC button, and external
calls are assigned to the CALL buttons.