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PBX configuration FortiGate Voice web-based manager configuration reference
FortiGate Voice Version 4.0 MR1 Administration Guide
44 01-410-112851-20100601
http://docs.fortinet.com/ • Feedback
Configuring direct inward dialing
You can configure direct inward dialing (DID) for calls. DID allows the FortiGate Voice unit
to direct calls from external callers directly to PBX extensions. For example, you could set
up DID so that external users call 555-1234 and DID directs the call to extension 1234.
Using the FortiGate Voice unit direct inward dial settings you associate an incoming PSTN
interface (if supported by your FortiGate Voice unit) or VoIP service provider with a PBX
extension. When an incoming call is received from one of these sources, if the last digits of
the dialed number match the selected extension number the FortiGate Voice unit directs
the call directly to the extension. For this to work you must obtain an external phone
number with the last digits matching the selected extension.
To configure direct inward dialing, go to PBX > Calling Rules > Direct Inward Dial, enter
the information, and then select OK.
Figure 11: Direct inward dialing
From the CLI you can use the cid-number option of the config pbx did command to
specify the number called from an external line that is re-directed to the selected
extension. Use this option if the extension number cannot be matched with the external
number. In the following example, DID sends calls received on the fxo1 PSTN interface
that end with 5555 to extension 1234.
config pbx did
edit did_example
set external-line fxo1
set cid-number 5555
set extension 1234
General direct inward dialing settings
Name The name of the direct inward dialing configuration.
Incoming The incoming calls that received from the PSTN interface (if supported by your
FortiGate Voice unit) or from a VoIP service provider.
Extension The extension that will be used.
Comments A description about the direct inward dial configuration.
Direct inward dialing configuration settings
Name Enter a name for the direct inward dialing configuration.
Incoming Select a PSTN interface or VoIP service provider from the drop-down list.
Extension Select an extension from the drop-down list.
Comments Enter a description, if applicable, for the direct inward dialing configuration.
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