FortiGate Voice web-based manager configuration reference PBX configuration
FortiGate Voice Version 4.0 MR1 Administration Guide
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Configuring voice menu options
Configure voice menu options to provide PBX users with shortcuts to PBX functions such
as accessing their voice mail, finding numbers in the company directory, or dialing a ring
group.
To access voice menu functions PBX users dial a single number on their phones and wait
a few seconds for the PBX to respond. For example, you can use voice menu options to
allow PBX users to simply dial 3 to access their voice mail.
To configure voice menu options
1 Go to PBX > Calling Rules > Voice Menu.
2 In the row of the key that you want to configure voice menu options for, select the Edit
icon.
3 In the Action drop-down list, select one of the following:
4 Select OK.
Phone number
Begin with
18
Action Allow
Outgoing Selected PSTN - fxo1
Table 7: Rule 4: Long Distance calls starting with 1
Name Long_Distance
Use Default
Outgoing Prefix (“9”)
Selected
Phone number
Begin with
1
Action Allow
Outgoing Selected PSTN - fxo2
Table 8: Rule 5: Other outgoing calls
Name Other_PSTN_Numbers
Use Default
Outgoing Prefix (“9”)
Selected
Phone number
Begin with
Action Allow
Outgoing Selected PSTN - fxo2, PSTN - fxo2
Table 6: Rule 3: Toll free calls starting with 18
None No action will be taken when a caller dial this number.
Ring Group The PBX user calls a ring group. Select the ring group to call. A
ring group is also called an extension group. To add ring groups,
see “Configuring extension groups (ring groups)” on page 39.
Check Voicemail Provides direct access to the PBX user’s voice mail inbox.
Go to Company Directory Provides direct access to the PBX company phone directory.