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PBX configuration FortiGate Voice web-based manager configuration reference
FortiGate Voice Version 4.0 MR1 Administration Guide
36 01-410-112851-20100601
http://docs.fortinet.com/ • Feedback
PBX configuration
The following explains how to configure PBX settings for your network environment.
These settings include voicemail notification settings, configuring a VoIP provider as well
as system settings such as a voicemail access code and a maximum voicemail duration
time limit.
This section describes:
• Configuring service providers
• Configuring extensions
• Configuring extension groups (ring groups)
• Configuring dial plans
• Configuring voice menu options
• Configuring direct inward dialing
• Configuring PBX settings
• Monitoring calls
• Monitoring SIP Trunk status
• Monitoring the status of PBX extensions
Configuring service providers
You can configure multiple VoIP providers for your PBX configuration.
To configure VoIP providers, go to PBX > Service Providers > SIP Trunk, select Create
New, configure the settings and then select OK.
Catch Caller ID Select to enable the FortiGate Voice unit to receive caller ID
information from calls originating on the PSTN and send the caller ID
information to the extension that answers the call.
Caller ID Protocol Select the caller ID protocol required by PSTN line that the fxo
interface is connected to. Contact your service provider for the name
of the protocol to use.
Caller ID Indicator Select the caller ID indicator required by the PSTN line. Contact your
service provider for details.
Ring # Set the number of rings to wait before receiving caller ID information.
In most cases, enter 1 to send caller ID information between the first
and second ring.Contact your service provider for details.
Hang-up Options Configure the following options to configure how the FortiGate Voice
unit hangs up calls from the PSTN.
Hang up on Polarity
Reversal
Select if the PSTN line uses polarity reversal to indicate a call has
been hung up. Contact your service provider for details.
Hang up on Busy Tone Select if you want the FortiGate Voice unit to hang up automatically
when it receives a busy tone when attempting to dial a number on the
PSTN.
Busy Tone Detection The number of busy tones that the FortiGate Voice receives before
hanging up if Hang up on Busy Tone is selected.
Busy Tone Duration Tune the FortiGate Voice unit to accurately detect busy tones on this
PSTN line. You can change the default settings if busy tones are not
accurately detected.
Busy Tone Interval
Administrative Status Set to Up if the fxo interface is connected to the PSTN and you want
to be able to receive and send calls on this PSTN interface.